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Business Courses

Business Courses

The Pop Charts are full of 1 hit wonders and yet some like Madonna or Michael Jackson, have sold more than 200 million records in careers spanning more than 20 years. Could it be that they are just that much more talented as singers and entertainers, or could the secret to their success be attributed to something else? Could it be that they also have focused on managing how their fans perceived them, connected with the real emotions of their audience, and were prepared to adapt to changing times. In fact a quick glance at the Top 10 most successful people in any field (acting, sports or business), will show that the defining difference between those who are quickly forgotten and those who are always remembered is the way they manage change , manage perceptions, communicate to others , sell their brand and negotiate a winning position. Unlike the talents they were born with, these are learnt skills they've applied successfully to their professional lives.

Our Business Communication curriculum is a mix of courses built with just these skills in mind. We invite you to take the opportunity to learn the skills you need to manage how others perceive you (which includes managing your time), how to adapt to change effectively and how to communicate so that others listen and buy your brand.

Adept Adaption (Managing Employee resistance To Change)

Adept Adaption (Managing Employee resistance To Change)

 

In our developing economy; social, legal, environmental, political and technological changes....

Custom Communicator ( InterculturalCommunication Excellence)

Custom Communicator ( InterculturalCommunication Excellence)

When deadlines are tight , the pressure is on and the work needs to get done , there is no space for...

Getting it Write (Making Your  Business WritingWork For You)

Getting it Write (Making Your Business WritingWork For You)

It is no coincidence that the idiom "to put it in writing", implies not being able to go back on one's word.

i-Change (Managing Change in the Modern Working World)

i-Change (Managing Change in the Modern Working World)

Sometimes we drive change, and sometimes change happens to us.

Inter-Connect (Attain Excellent Communication Skills)

Inter-Connect (Attain Excellent Communication Skills)

In many ways, the technology that makes it possible for more people to...

Just Done (Time Management for Busy  People)

Just Done (Time Management for Busy People)

 

Not much of significance in our biological make-up has changed in the last...

The Negotiator

The Negotiator

Much like the 1998 film of the same name, this fast paced course steeps itself in the gritty...

The Right Stuff I ( The Fundamentals of  Customer Service )

The Right Stuff I ( The Fundamentals of Customer Service )

The first in our Right Stuff series, this Customer Service course focuses on getting the...

The Right Stuff II (Customer Service Skills For Technicians )

The Right Stuff II (Customer Service Skills For Technicians )

 

The sales person courts your client and makes the sale, the after sales support team work...

The Right Stuff III ( The Fine Art of Sophisticated  Customer Service )

The Right Stuff III ( The Fine Art of Sophisticated Customer Service )

 

 

The third and most advanced course on Customer Service, contained in our curriculum...

“Sellular” Skills (A Fundamentals of Selling Skills Course)

“Sellular” Skills (A Fundamentals of Selling Skills Course)

Getting the fundamentals right when selling is in many ways the secret to success.